Question 1

What is ZeroBizAX?

Accepted Answer

ZeroBizAX Co., Ltd. turns management issues into working systems and operations through AI development, app development, and AX support. Headquartered in Shinagawa, Tokyo (established June 1, 2026), we support you from discovery through trials and into production.

Question 2

Who leads the company?

Accepted Answer

Yuki Tokuda is Representative Director & CEO; Shinta Nakamura is Director. The team combines sales, CS, marketing, AI product, and startup operating experience.

Question 3

What are your core principles?

Accepted Answer

Four pillars guide our work: ① Implementation — ship flows, data, UI, and ops—not slides ② Integrity — privacy, compliance, and security by design ③ Learning — build small, test in real cases, iterate ④ Repeatability — team-ready playbooks, not heroics

Question 4

How are you different from generic AI consultants or SIs?

Accepted Answer

① We implement working software and workflows, not decks alone ② AI development, app development, and AX support under one team reduces hand-offs ③ We optimize for adoption in the field, not tool hype We fit teams that prefer small bets and fast learning over big-bang specs.

Question 5

Where are you located? How can I contact you?

Accepted Answer

8F Omori Rainbow Building, 17-10 Minami-Ooi 6-chome, Shinagawa, Tokyo 140-0013. Email hello@zerobizax.com or use the contact form.

Question 6

What services do you offer?

Accepted Answer

Three main lines: ① Business AI — AI search over your data, AI that runs on its own, and generative AI ② AI App Development — web apps, admin tools, and business systems with AI features ③ AX Support — ops discovery, pilot design, roadmap, and adoption support

Question 7

What does Business AI cover?

Accepted Answer

AI search over your data, AI that runs on its own, generative AI, and integrations with tools like Slack, CRM, and Gmail. Typical examples include internal document search, support automation, and workflows for meetings, contracts, and applications.

Question 8

What about AI App Development?

Accepted Answer

Proven technology for web apps with login, billing, admin tools, data, and AI features. We partner from requirements through a first version, production, and iteration.

Question 9

Which service should we start with?

Accepted Answer

Match the pain point: ■ Make internal data and documents usable by AI → Business AI ■ Build a web app with AI features → AI App Development ■ Decide which operations to AI-enable first → AX Support We'll map this in a free first session.

Question 10

Do you publish case studies?

Accepted Answer

Public examples (Hojokin OS, Business AI / internal knowledge search) live on Works. Under NDA we can discuss analogous patterns in a first call.

Question 11

How does the first consultation work?

Accepted Answer

① Submit the form or email us ② We reply within three business days to schedule ③ Free 30-minute online session to clarify issues and next steps ④ NDA if needed → trial proposal Rough requirements are fine.

Question 12

Can we talk before requirements are fixed?

Accepted Answer

Yes—that's the best time. We help prioritize what to AI-enable and what to defer.

Question 13

Do you require an NDA?

Accepted Answer

We recommend an NDA before sharing sensitive details. High-level problem framing is fine beforehand; deeper dives follow NDA.

Question 14

How long from trial to production?

Accepted Answer

Typical ranges: ① Trial (2–4 weeks) — one focused hypothesis ② First version (1–3 months) — minimal live product ③ Production & adoption — ongoing iteration We'll propose a realistic timeline after discovery.

Question 15

Remote delivery?

Accepted Answer

Remote-first across Japan. On-site workshops available in Tokyo/Kanto when useful. English collaboration possible where needed.

Question 16

How do you handle personal and confidential data?

Accepted Answer

Purpose limitation, access control, logging, and minimal data sent to models. Privacy and security policies are published; retention and storage are contract-defined per project.

Question 17

Do you guarantee AI output accuracy?

Accepted Answer

No—we design human review for high-stakes decisions (legal, contracts, numbers). AI search over your data, citations, and approval steps are standard considerations.

Question 18

Security and compliance approach?

Accepted Answer

AuthZ, TLS, secrets management, and dependency scanning in our dev process. Regulated domains may require specialist review—we plan for that upfront.

Question 19

Are you hiring?

Accepted Answer

We're recruiting engineers and product folks who ship and talk to customers. See Recruit for roles and process.

Question 20

Partnerships or co-build programs?

Accepted Answer

Dev partners, go-to-market allies, and Intel co-build (business AI primary research) are welcome. Choose 'Hiring & partnerships' on the contact form.

Question 21

Pricing overview?

Accepted Answer

Plans vary by service (trial, monthly retainer, build packages). After discovery we share a ballpark; reference ranges are on service pages.

Question 22

Is the first consultation free?

Accepted Answer

Yes—30 minutes online at no charge for problem framing and direction. Detailed specs, quotes, and build work are scoped separately.

Question 23

Can we request a quote only?

Accepted Answer

Yes, with a short discovery on scope, outcomes, timeline, and existing systems so the estimate is meaningful.

Question 24

What is AI Intel?

Accepted Answer

Primary research and field notes on business AI and sales DX—plus co-build for content/SEO. See Intel for articles and partnership options.

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